Category : Trouble Shooting

The supplier InLine Ovals has a readymade frame product which is entered in the Products File. You can import all of their product line, or update the pricing by doing the following: 1) Download the file from this site: http://www.frameready.ca/file/public/ 2) Select the correct file. CAN for Canadian and USA for American. the file extension .fmp12 ..

Read more

There are several ways to enter discounts directly onto an Invoice. The big choice is: Percentage discounts or Dollar discounts? They are entered differently on an Invoice — and there are different rules for how they ar..

Read more

If FrameReady is not printing to the correct printer or not printing at all, you will need to: check that the printer is installed correctly. check that the printer is set as the default printer. Before using the following instructions, check to see if you can print from other programs.  If you cannot, make sure all ..

Read more

How to Return an Item for Store Credit If your store has a policy of in-store credits but no refunds do the following: Go to Main Menu > Invoice section > New Invoice. Enter the product or work order number of the returned item in the Item Number field. Enter negative value in the Qty field (e.g. ..

Read more