Licensing Terms & Service Policy

Licensing Terms

Purchasing a subscription for FrameReady allows you to install FrameReady on a single computer and run FrameReady as long as you continue your payments. If you wish to install FrameReady on more than one computer for the purposes of networking then additional licensing must be purchased. Call 888-281-3303 to place your order for any additional licenses.

Your Subscription Includes:

  • An annual term paid in monthly increments.
  • The FileMaker Pro development platform, which is bundled with FrameReady as part of an agreement between FileMaker Inc and FrameReady, and is to be used only for the purposes of accessing.
  • A non-transferrable license for FrameReady that cannot be sold or exchanged.
  • Access to our technical support team, via toll-free calling or email.
  • Ongoing updates of vendor pricing.
  • Product upgrades, defined as any new software release (major or minor) for a license you have purchased.

Cancellation / Refunds

  • We aim to make sure that our customers are satisfied with their purchase. For this reason, we offer users a 30-day free trial of the software to decide if the software is suitable for their needs.
  • FrameReady does not accept product returns or offer refunds. If you wish to stop using the software, please inform our support team. Depending on where your account stands with your annual subscription there may be a prorated fee for cancellation. Upon cancellation you will NOT have access to FrameReady. We will assist you with exporting your data out of FrameReady; there may be an additional cost for this assistance.