Download TeamViewer Quick Support
Click to download, then open the file: TeamViewerQS
After opening Team Viewer, you may need to:
• Click the Apple icon (top right)
• Click System Preferences
• Click the Security & Privacy icon
• Open the Privacy tab
• Scroll down to Accessibility
• Put a checkmark beside both TeamViewer Host and TeamViewer_Desktop to allow us to properly control the Mac
Specifications are subject to change as Claris Inc evolves their products.
Please note that we are unable to recommend or review your computers to confirm if they are compatible with FrameReady and/or FileMaker products. Please consult your IT specialists if you are unsure.
For Guest/Work Station computersWhen using more 2 or more computers, you are also required to use a FileMaker Server computer. | ||
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| Apple Mac | Recommended Hardware | Supported Operating Systems* |
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M1, Intel iSeries (i5/i7) Processor 8 GB RAM Graphics device with minimum 1600 x 900 resolution (maximum 1920 x 1080) |
macOS Monterey 12.0 Note: macOS Mojave 10.14, macOS High Sierra 10.13, Sierra 10.12, El Capitan 10.11, and Yosemite 10.10 are not supported. |
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| Windows | Recommended Hardware | Supported Operating Systems* |
| Intel iSeries (i5/i7) Processor 8 GB RAM Graphics device with minimum 1600 x 900 resolution (maximum 1920 x 1080) |
Windows 11 Pro - 64-bit only Note: 32-bit Windows is not supported. |
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For Integrations:When using a FrameReady Integration, review the System Requirements for each. | ||
| Windows, Mac | Review each integration for requirements. | » View all FrameReady Integrations |
For tablet devices:When using more 2 or more computers, you are also required to use a FileMaker Server computer. | ||
| iPad | Recommended Hardware | Supported Operating Systems |
| See Technical Specifications (below) |
FileMaker Go 19 is compatible with iOS devices running iOS 14 minimum. | |
| Printers | ||
| Receipt Printers Letter Printers Note: If you use a newer operating system, then your printers may require new software in order to work. Please search online to make sure your printers are compatible. |
Apple releases a new operating system every year but not all printers will have print driver software available for the new operating system. If printing is vital, then we recommend confirming that your printer is supported before upgrading. You will need to find the print driver software directly from the printer manufacturers websites. Alternatively, you could use the Apple AirPrint feature on your printer; AirPrint is easy to use but has limited features compared to official print drivers. |
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For the Server computer:When using more 2 or more computers, you are also required to use a FileMaker Server computer. | ||
| FileMaker Server | Recommended Hardware | Supported Operating Systems* |
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If Mac, then 2018 or newer A dedicated computer is recommended for FileMaker Server that is reserved for use as a database server. Don't use an email, print, or network file server. If you run your server "headless," please have a keyboard, mouse, and monitor available for Tech Support calls. |
Mac: Note: macOS Mojave 10.14, macOS High Sierra 10.13, Sierra 10.12, El Capitan 10.11, and Yosemite 10.10 are not supported. Windows: Note: 32-bit Windows is not supported. *Windows Server Datacenter is compatible with FileMaker Server 19, but has not been fully tested. Note: While FileMaker Server’s technical requirements do state that Windows Server 2016 is acceptable, we are no longer supporting this legacy version of the Windows Server operating system and are only supporting Windows Server 2019. |
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An Internet connection is required to install FileMaker Server on Windows.