Download TeamViewer Quick Support
Click to download, then open the file: TeamViewerQS
After opening Team Viewer, you may need to:
• Click the Apple icon (top right)
• Click System Preferences
• Click the Security & Privacy icon
• Open the Privacy tab
• Scroll down to Accessibility
• Put a checkmark beside both TeamViewer Host and TeamViewer_Desktop to allow us to properly control the Mac
"FrameReady, Set, Go!" is a monthly subscription plan that makes great business sense.
No computer? No problem!
We have an option that includes providing a new Mac mini!
The Mac mini is perfect in performance, power, and speed to run FrameReady.
"FrameReady, Set, Go!" is a monthly subscription plan that makes great business sense--you can add in a new Mac mini!*
We are pleased to offer you the option to add an Apple Mac mini computer to your monthy subscription.
• Mix and Match! If used as a Server computer, you can also use Windows PCs to open FrameReady.
• Configuration includes: Mac mini 8GB RAM, monitor, keyboard, and mouse plus AppleCare.
Note: a 16GB Mac mini can also be made available; please contact or schedule a meeting with Sales for details.
• Apple Mac mini requires separate EULA that includes a replacement every four years.
• There is a restocking fee for cancellation prior to one year equal to 50% of the remaining prorated amount owed.
• The Mac mini can only be used with FrameReady.
• Claris FileMaker Pro can only be used with FrameReady.
Choose your country:
Lite |
Monthly Subscription* |
|---|---|
| FrameReady Lite - software only | $56 USD |
| FrameReady Lite - with Mac mini** provided | $99 USD |
Standard |
Monthly Subscription* |
|---|---|
| FrameReady Standard - software only | $75 USD |
| FrameReady Standard - with Mac mini** provided | $118 USD |
Additional Licenses |
Monthly Subscription |
|---|---|
| Additional License, software only, per computer | $16 USD |
| Additional License - with Mac mini** provided, per computer | $59 USD |
*Minimum 12 month obligation
**Configuration includes: Mac mini 8GB RAM, monitor, keyboard, and mouse plus AppleCare.
Apple Mac mini requires separate EULA that includes a replacement every four years.
There is restocking fee for cancellation prior to one year equal to 50% of the remaining prorated amount owed.
Note: a 16GB Mac mini can also be made available; please contact or schedule a meeting with Sales for details.
Specifications are subject to change as Claris Inc evolves their products.
Please note that we are unable to recommend or review your specific computers to confirm if they are compatible with FrameReady and/or FileMaker products. Please consult your IT specialists if you are unsure.
For Guest/Work Station Computers:Note: When using 2 or more computers, you are also required to use a FileMaker Server computer. |
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|---|---|---|
| Apple Mac | Recommended Hardware | Supported Operating Systems |
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CPU: Intel/Apple chip |
macOS Sonoma 14.0 (added support in FileMaker version 20.3) |
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| Windows | Recommended Hardware | Supported Operating Systems |
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CPU: Intel or AMD |
Windows 11 Enterprise and Pro Editions (22H2, 64-bit only) |
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For Integrations:When using a FrameReady Integration, review the System Requirements for each. | ||
| Windows, Mac | Review each integration for requirements. | » View all FrameReady Integrations |
| Barcode Scanner | Requires a USB barcode reader; many models are available online. | |
For iOS Devices:When using 2 or more computers/devices, you are also required to use a FileMaker Server computer. | ||
| iPad | Recommended Hardware | Supported Operating Systems |
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Bluetooth keyboard Technical Specifications: |
FileMaker Go 19.6 is compatible with iOS devices running iOS 15 minimum. | |
For Printers:When using printers, you are responsible for keeping your printers up-to-date. |
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| Printers | ||
| Receipt Printers Letter Printers Label Printers |
Note: If you use a newer Windows or Mac computer, or iOS device, then your printers may require new software in order to work with the new computer/device. Please search online to make sure your printers are compatible. To print from an iOS device: View Apple's list of AirPrint-compatible Printers |
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For the Server computer:When using 2 or more computers, you are also required to use a FileMaker Server computer. | ||
| FileMaker Server | Recommended Hardware | Supported Operating Systems |
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A dedicated computer is recommended for FileMaker Server that is reserved for use as a database server. Don't use an email, print, or network file server. Mac: PC: If you run your server "headless," please have a keyboard, mouse, and monitor available for Tech Support calls. |
Mac: Windows: |
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Windows or Mac?Windows Server 2022 / 2019FileMaker Server does not run in ordinary Windows, but requires the purchase of a special version of Windows called Windows Server 2022 (or 2019). Notes: • FileMaker Server cannot run on the familiar desktop versions of Windows, i.e. Windows 10 or Windows 8.1. • There is a cost to purchase Windows Server 2022, it can be expensive and require a lot of IT setup and maintenance. • Not all software is supported to run on Windows Server, e.g. Adobe Photoshop CC. • Installation of FileMaker Server is not always straight forward and may require multiple system updates, e.g. Microsoft .NET framework, Microsoft Visual C++ Redistributable, etc. MacOS Sonoma, Ventura, MontereyFileMaker Server requires macOS Sonoma 14.0, macOS Ventura 13.0 or macOS Monterey 12.0 Notes: • A Mac Mini is the best server option for multiple reasons. Windows Servers are very expensive and require a lot of maintenance. Going with the Mac Mini does not require a special operating system. • The current standard Mac Mini that is regularly sold automatically has all of the system requirements needed to be a server. Cost wise, the Mac Mini works great with even a Windows-only workstation setup. Especially with how many additional software programs that will only run on Windows (such as CMC). • The beauty of a Mac Mini as the server is that it can communicate with Windows computers with no problems or delays. No additional purchasing of the Windows Server OS is necessary. Once the Mac Mini as the server is set up (FileMaker Server program is provided for free with the Whiteglove Server/Upgrade cost of $199) then the Mac Mini will communicate to all the PCs using FrameReady, as FileMaker will be "speaking" to FileMaker. |
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An Internet connection is required to install FileMaker Server on Windows.
