Discounts

FrameReady supports a variety of discounts, with different functions depending on where they are used, i.e. Invoices, Contacts, Work Orders, Price Codes.

If you are rethinking using discounts altogether, then read this excellent article on How to Battle Discount Sales.
See also: Loyalty Programs

Invoice Discounts

Invoice > Line Entry Screen

Caution: When applying discounts to an Invoice, take into account whether or not a discount might already be in the customer's Contact record.

Was the Discount Missing on the Invoice?

If a Work Order was posted to an Invoice before a discount could be added, then: How to Correct for a Missing Discount

There are three ways that discounts can be used on an Invoice:

1. Discounting an Individual Line Item

Enter a value in the % field, e.g. 5 and the line total reduces accordingly.

2. Adding a Discount as a Separate Line Item

In a new line item, select the category Discount .

If the category Discount does not appear, then enter it by hand.
Change the Qty to -1
In the Unit Price field, enter in the dollar value of the discount you wish to apply.

The subtotal value adjusts and the font color changes to red.

3. Apply (Discount Field) Button

Subtotals all line items and then enters the discounted amount as another line item on the Invoice.
If a discount has been entered in their Contacts record then FrameReady uses that value and displays it in the Discount field. If you wish to apply the discount to the retail items purchase on the Invoice, click Apply.

See also: How to Setup a Discount for a Contact

Customer Discounts

Contacts > Terms tab

If a discount has been entered in a Contact record, then FrameReady uses that value and displays it in the Discount field on the Invoice Line Entry screen. The discount is not automatically applied. If you wish to apply the discount to the retail items purchase on the Invoice, click Apply.

Caution: If you have also applied a Discount as a Separate Line Item (see item #2) then it will also be affected. Correct as necessary by backspacing out the value in the discount's % field.

Discounts on individual framing component may also be set up permanently for each individual customer in the Terms tab in the Contacts file.
See also: How to Enter a Discount for a Contact

How to add a Customer Discount

First, add a Percent Discount in the Customer’s record in the Contacts file.

See also: Contacts - Terms Tab explained.
Then, every time you create a Work Order for this customer, their discount is auto-filled.

As always, this can be manually over-ridden. This is useful if you are giving a wholesale percentage discount for an entire framing order to an artist or interior designer.

Work Order Discounts

Work Orders > Price section

Caution: When applying discounts to a Work Order, take into account whether or not a discount might already be in the customer's record in the Contacts file.

Should the Discount be applied to Labor or Not?

See: Set up Fitting and Labor Charges

Discount the Entire Work Order

See: How to Enter a Discount on a Work Order

How to Discount Individual Framing Components

Each of the framing materials may also be discounted. The detail screens, i.e. Frame1, allow you to discount each frame, each mat, each mounting item, etc.

For example, in the Mat Details screen, use the Discount field to may apply a percent % discount to each mat. This might be helpful if you know you have a leftover drop-out window of a mat which you would like to offer at a discount.
Or perhaps you are having a sale on frames only. Click the Frame1 button and enter the percent % in the Discount field.

Open any Work Order Detail screen.
Locate the Discount field and enter a numeric value, e.g. 15

The Retail Price of the framing component adjusts accordingly.
Discounted framing components appear only on the Work Order Detailed Summary.

Lock Price Button

Locking the price of a Work Order may be used as a discounting tool.
Click the Padlock icon in the pricing section of the Work Order. You may over-ride the calculated price with whatever price you choose, i.e. rounding up or down or basing a new price on the COG, etc. The new price will be entered on to the Work Order.

Product Discounts

See also: Set up Tiered Discounts

Pice Code Discounts

Price Code discounts do not affect your retail price, only the value of your inventory. If you wish to pass this discount on to your customers, you must modify your Markup.

The Wholesale Cost (blue field) should not be changed, as it is governed by the vendor pricing update service.

There are certain rules which govern the application of discounts in the Price Codes file:

A discount may only be applied in the Automatic Inventory (Auto Inv) tab. It is primarily for tracking large volume buying of moulding and matboard, indicating how much you actually paid for your raw materials. This file may be restricted from employee access using Main Menu > Set Up Data > Security tab > Price Codes.
When you use the Discount field in the Automatic Inventory (Auto Inv) tab it also affects the total dollar value of your moulding in the Manual Inventory (Manual Inv) tab.