Is your Desktop feeling cluttered? Are you having difficulty keeping track of where you can find the different PDFs and images you have created for your frame orders and invoices? Perhaps it’s time to be a bit more organized. Just like you would keep track of physical documents in folders in a filing cabinet, you ..
Category : Trouble Shooting
The Problem You have added artwork to a Work Order and have entered a dollar value into the Price field. Next, you have added a discount in the Options tab and now the artwork is discounted as well! The Solution This is not a bug; this is expected behaviour. If you add Art to a ..
If you are using the rarely used feature “Post A Deposit Only” in your FrameReady, then please note: we have made changes to the way this functions and you will need to do the following after upgrading to version 12.1v6 This is applicable to everyone who has upgraded to FrameReady 12.1v6 and who uses the Deposit ..
In Setup Data, select Imperial ..
Enter a non-zero number into the Left mat margin field, then click the teal button (which is now visible) to clear all the Mat Marg..
In Setup Data > Fiscal, check that the “Label” and “Short Form” fields are f..
The Problem After using an iPad or iPhone to snap a photo into FrameReady, the photo does not appear or, if it does appear, it is garbled. The Solution Apple has updated iOS devices to support “High Efficiency” photos in the HEIF format. However, this format cannot yet be read by all or any computer. ..
Turn off the “Show Print Dialog Box Before Printing” option when you choose to print more than..
When running a Frame Order, some Work Orders were not..
When doing a Vendor Update, you may receive the error message: File Not Found! Please ensure you are currently connected to the..