Frequently Asked Questions

Working Smarter with FrameReady

I don’t want to have to type in city and state repetitively when so many of my customers come from the same area.

Can I process more than one Work Order at a time?

Can I duplicate an order?

When would I use the Lock Price button on the Work Order screen?

How and when do I post an Invoice?

What if a customer doesn’t want to leave their name or information but the program requires a name for Estimates?

Can I use a barcode reader with FrameReady?

Yes. Any barcode reader with a USB port may be used with FrameReady.

What is the purpose of having barcodes on Art ID Tags?

The barcode on the Art ID tag can be handy for calling up a Work Order either during production or after completion.

  1. Before a piece goes out the door, scan the Art ID Tag and locate the Work Order, mark it as Picked Up in the Location field and find the customer’s Invoice using Find Invoice sidebar button. You will notice right away if the Work Order has been posted to an Invoice.

  2. In the Main Menu, click the Find Work Order button.

    The Enter Search Criteria screen appears and your cursor is blinking in the WO # field.

  3. Scan the barcode from the printed Work Order into the field.

  4. The Work Order appears if a match exists or the following message appears: "No Records match this request." You can either select to Modify Find or Cancel.

  5. If the customer is picking up their piece, then click in the Location field and change it to Picked Up.

  6. Click the Find Invoice sidebar button to move directly to the customer’s Invoice in order to take their final payment.

The artwork is to be mounted on a matboard and floated with hinges. Another mat will surround the artwork. How do I enter this mounting treatment on the Work Order?

Does FrameReady support barcodes?

Yes, barcode support is included free in FrameReady. You will need to purchase a barcode reader; many models are available online. FrameReady utilizes bar coding in 3 areas:

Barcodes on Frame and Mat Corner Samples

Most vendors now include barcodes on their moulding and matboard corner samples. FrameReady Lite, FrameReady, FrameReady Multi Site and FrameReady Wholesale allow for easy entry of these barcodes into the Work Order for instant pricing. This feature promotes speed and accuracy.

Barcodes as Shop Management Tools

FrameReady, FrameReady Multi Site and FrameReady Lite generate barcodes on Work Orders and Art Identification Tags. This tool makes it easy to find the customer’s order on the computer screen.

Barcodes on Retail Products

FrameReady allows you to store and read any readymade product or giftware with barcodes.

FrameReady is equipped with label creation software to produce your own stylized labels for all your retail products and framed art.

© 2019 Adatasol Inc.
Makers of FrameReady
www.adatasol.com
www.frameready.com