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Step 2 when a Guest device is unable to connect to your FrameReady Host computer.
The Ping Test confirms whether the Guest computer can access the Host computer over your network.
Press the Windows key + R.
The Run dialog window appears.
Type cmd into
the Run dialog and click OK.
A system window opens.
Type ping <host ip>
(where <host ip> is your Host's IP Address)
For example, ping 192.168.1.100
Press Enter
If the test is successful, then you will see a number of lines all stating Reply from <host ip> .
If the test is not successful, then you will see a number of lines stating Request timed out .
If the ping test was not successful, try these steps:
On the Host computer, temporarily turn off the Windows Firewall.
Try to ping again.
If you still cannot ping, this is a setup or hardware problem, do not
proceed further.
If you can successfully ping the host, turn the Host's firewall back on.
Select Firewall > Advanced Settings.
Select Inbound Rules.
Search for File and Print Sharing (Echo-request.....)
Right-click and enable all IPv4 Echo requests
Important
If the ping test was not
successful, then this indicates a hardware issue with the
network or the computers on the network.
Contact your network administrator.
On your keyboard, press Command and
Space.
Spotlight Search opens.
Begin typing the word network utility
.
Spotlight auto-completes the word.
Press Return.
The Network Utility opens.
Select the Ping tab.
Type the Host IP Address into the box provided.
Click Ping.
If the test is successful you will see a number of lines all stating: 64 bytes from <host ip> (where <host ip> is your Host's IP Address).
If the test is not successful you will see a number of lines stating No route to host .
Important
If the ping test was not
successful, then this indicates a hardware issue with the
network or the computers on the network.
Contact your network administrator.
Next: Ping Test is Successful