Proposal is missing data

The Problem

The print preview and/or the printed Proposal document is missing data, e.g. no customer information. Or you receive the message “20.pdf could not be created on this disk.”

The Solution

There must be a retail price for the Work Order, otherwise FrameReady fails to properly create the document.

Things to check:

  1. Do not use FileMaker operators in the Job # field
  2. Enter zero (0) in the Other field. When you exit the field, the zero disappears but the missing information appears on the Proposal document.