The first record in your Contacts file is the one with the ID..
You have multiple records for the same customer, perhaps with different spelling or maiden name. Decide which record you want to keep and which one you wish ..
How to consolidate two contact records on FrameReady version 8 or lower. Sometimes a second or duplicate record is inadvertently created for the same customer, for example Susan Brown and Sue Brown. How do you consolidate these two records? This procedure may only be done in level4. Decide which of the two records you wish ..