Troubleshoot Price Codes
Start here to diagnose any Price Code issues.
“Records missing a markup”
The Problem
After opening FrameReady, you see the message “There are ## records that are missing a pricing formula. A default formula will now be applied to these records.”
The Solution
Please see this Help Article: Missing Markups
“Could not be found in the Price Codes file”
The Problem
I’m trying to enter in a component on a Work Order and I get the message “could not be found in the Price Codes file”. Yet I go to the Price Codes file and the item is there. What am I doing wrong?
The Solution
There is a really good chance that you have entered the quotes sign ” into the Item number field in the Price Codes file, e.g. when pricing mirrors.
Never use the ” sign as an abbreviation for the word inch. This sign cannot be read by FileMaker Pro. Instead use Mirror- one inch as the Item number, for example.
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