Correct Credit Card Payments

Main Menu > Invoices

Here's what to do when the full amount is charged to a credit card when it should have been half.

How to Correct for Credit Card Payments

You cannot click on the Enter a Payment button again because the Invoice is paid in full and FrameReady knows there is no balance owing. So, you have to trick the program.

1. Locate the Invoice.

2. In the Unit Price field, add $0.01 (or any amount) on a new line item, under the last item sold.

3. Click the Recalculate button.
   
   
   
   A balance owning appears.

4. Click the Enter a Payment button.
   
   

5. In the Tender field, select Refund CC, then enter the amount as a negative number, e.g.  -250 .
   
   

6. Click Done to close the payment window.

7. Remove the additional $0.01 amount you entered.

8. Click the Recalculate button again. The balance should be zero.
   
   

9. Finally, click Done.

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