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Some regions impose an alternate sales tax rate based on the destination shipping address. Use these steps to adjust.
Be logged in at least level3.
Create the Invoice as you normally would.
Enter the appropriate line items.
In the Totals section, click in the Tax Rate field (above the Tax Label) not the tax dollar field.
Clear the field by selecting the contents and deleting or backspacing.
Enter the new tax rate, e.g. for 5% enter .05
In level2, enter the items you desire.
Create the Invoice as you normally would.
Enter the appropriate line items.
Then click on Tax Exempt box/es at the end of the row for each line item.