Invoices

Correcting for Credit Card Payments

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Here's what to do when the full amount is charged to a credit card when it should have been half.

How to Correct for Credit Card Payments

You cannot click on the Enter a Payment button again because the Invoice is paid in full and FrameReady knows there is no balance owing. So, you have to trick the program.

1. Locate the Invoice.

2. Add just $0.01 (or any amount) on a new line item (Unit Price field), under the last item sold.

3. Click the Recalculate button.
   
   A balance owning appears.

4. Select Enter a Payment > Tender as Refund CC, then enter the amount as a negative number, e.g. -250.

5. Click Done to close the payment window.

6. Remove the additional $0.01 amount you entered and Recalculate or click Done.