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Keywords provide an excellent way to track mailing lists, advertising campaigns, group discount members, frequent framers coupons, etc.
Use keywords to group customers together, not for individual notes such as "Works at law office" (Use the Group/Details for such information as birth dates.)
Keywords can be of great statistical help when used in conjunction
with the Find feature. For example,
You keep track of all the needlework
customers and each quarter you wish to send a special notification,
to just this group, and let them know about a promotion. But you wish
to only send out emails. So you use the Keyword: “Needle worker” and
Perform Find for only those on this special list with an email address
in the field.
Opens a new window to the right of the main window, listing all keywords.
See also: How to Search and Find, How to Use Keywords
The customer's total reward points. Open the Invoices/Rewards tab for more detail.
The full date when this customer record was added into FrameReady.