Network Troubleshooting Overview

Follow these steps when a Guest computer is unable to connect to your FrameReady Host computer. On the Host Computer Ping Test on the Guest Computer Ping Test is Successful Check Host Computer Firewall Each step is itemized below. On the Host Computer Check

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Ping Test on the Guest Computer

These steps assist you in performing a Ping Test for Windows and Mac. The Ping Test confirms whether the Guest computer can access the Host computer over your network. Ping Test using Windows 10 Press the Windows key + R. The Run dialog

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Setting up FrameReady for Multi-User

Although FileMaker Pro comes “bundled” with FrameReady, a separate license must be purchased from SoftTouch Solutions for each additional device on which FMP is installed. Please call 1-888-281-3303. How to set up FrameReady for Multi-User On the Host computer open FrameReady by double-clicking on

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Setting up FrameReady on Your Network

Important: DO NOT install FrameReady on any computer other than the Host computer. How to set up FrameReady on your Network The default protocol for networking is TCP/IP. It is recommended that each computer be assigned a static IP address.

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Shared Files Overview

The FileMaker platform allows you to safely share your FileMaker information with Windows, Mac and iPad users. FrameReady information is stored in FileMaker files. Those files, in order to be shared, must be stored on a Host computer. The Host

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Networking Guidelines

Important Guidelines for using FrameReady on a Network Install all of the FrameReady files on the hard disk of your fastest computer. This will be the Host computer. Always open FrameReady on the Host computer first. All FrameReady files remain located on

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Adding a Host as a Favorite

Note: Make sure that FrameReady is open and set to Multi-user on the host computer.

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Cannot Find Host on Guest Computer

Instead of loading FrameReady from the Host computer, FileMaker cannot find the Host. Check that an active Firewall is not blocking FileMaker Pro. See: How to Add Firewall Exceptions

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Modifying FrameReady on a Network

A variety of modifications can be made from specific computers.

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Setting up Default Settings on a Network

If you are operating FrameReady on a network, the default settings must be set up on the Host, otherwise they will revert back to their original setting when you shut down.

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