Tag : enter payment

How to Return an Item for Store Credit If your store has a policy of in-store credits but no refunds do the following: Go to Main Menu > Invoice section > New Invoice. Enter the product or work order number of the returned item in the Item Number field. Enter negative value in the Qty field (e.g. ..

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We are redeeming customer coupons for $100. How do I make the invoice reflect the $100 savings? Answer: On the invoice, enter the coupon as a dollar discount, not a gift certificate payment. A gift certificate, gift card or store credit implies an actual money transaction. A coupon must be entered as a separate line ..

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It happens to everyone now and then: a bad debt. An invoice from last year for which you have never received any payment and you know you never will. The big question is, how do you get it off your books, out of your accounts receivable, and reclaim the taxes you paid on it? Writing off ..

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