Finding Duplicates

Duplicate items in FrameReady can cause strange behaviour, such as price changes not appearing on a Work Order.

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“Could not be found in the Price Codes file”

Locate the item in the Price Codes file and examine the Item name for the double or single quote character. If found, remove the illegal character.

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Deleting a Found Group of Records

When using this process it is important to note that it cannot be reversed or undone; The deletion is permanent. If you are using the Marked Box to identify the items to be deleted, it is a good idea to click

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Check the Host Computer’s Firewall Settings

Follow these steps when a Guest computer is unable to connect to your FrameReady Host computer. Windows 10 Open the Control Panel (Windows key + X) and choose Windows Firewall. Click Allow an app or feature through windows firewall. Click Change settings. Click Allow another app… button.

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Network Troubleshooting Overview

Follow these steps when a Guest computer is unable to connect to your FrameReady Host computer. On the Host Computer Ping Test on the Guest Computer Ping Test is Successful Check Host Computer Firewall Each step is itemized below. On the Host Computer Check

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Ping Test on the Guest Computer

These steps assist you in performing a Ping Test for Windows and Mac. The Ping Test confirms whether the Guest computer can access the Host computer over your network. Ping Test using Windows 10 Press the Windows key + R. The Run dialog

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Creating a Shortcut on a FrameReady Guest Computer

Note: Make sure that FrameReady is open and set to Multi-user on the Host computer. How to Create a Shortcut on a FrameReady Guest Computer Open FileMaker Pro on the guest computer, either from the Desktop shortcut or under All Programs in the Start menu (Windows

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Networking Setup Overview

Networking FrameReady to two or more devices (computer or iPad) is accomplished by setting up a LAN (local area network) and installing FileMaker Pro (FMP) on each computer and FileMaker Go on each iPad. Getting Started If you are unsure of

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Setting up FrameReady for Multi-User

Although FileMaker Pro comes “bundled” with FrameReady, a separate license must be purchased from SoftTouch Solutions for each additional device on which FMP is installed. Please call 1-888-281-3303. How to set up FrameReady for Multi-User On the Host computer open FrameReady by double-clicking on

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Setting up FrameReady on Your Network

Important: DO NOT install FrameReady on any computer other than the Host computer. How to set up FrameReady on your Network The default protocol for networking is TCP/IP. It is recommended that each computer be assigned a static IP address.

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Shared Files Overview

The FileMaker platform allows you to safely share your FileMaker information with Windows, Mac and iPad users. FrameReady information is stored in FileMaker files. Those files, in order to be shared, must be stored on a Host computer. The Host

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Networking Guidelines

Important Guidelines for using FrameReady on a Network Install all of the FrameReady files on the hard disk of your fastest computer. This will be the Host computer. Always open FrameReady on the Host computer first. All FrameReady files remain located on

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Adding a Host as a Favorite

Note: Make sure that FrameReady is open and set to Multi-user on the host computer.

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Cannot Find Host on Guest Computer

Instead of loading FrameReady from the Host computer, FileMaker cannot find the Host. Check that an active Firewall is not blocking FileMaker Pro. See: How to Add Firewall Exceptions

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Modifying FrameReady on a Network

A variety of modifications can be made from specific computers.

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