Email using Gmail

Google uses it's own rules to ensure that third party software cannot easily send email, on your behalf using your credentials, to your Gmail account. You must use an App Password.

Important Note

Gmail is no longer sending emails through FrameReady without an App Password.
An App Password is a 16-digit passcode that gives a less secure app or device (such as FrameReady) permission to access your Google Account.
App Passwords can only be used with accounts that have 2-Step Verification turned on.
- 2-Step Verification (also known as two-factor authentication) adds an extra layer of security to your Gmail account.
- How it works: you sign into Gmail using your password (step 1) and then a code is sent by Gmail to your phone, which you then also enter (step 2). However, these codes do not work with some apps and devices, such as FrameReady, Thunderbird, or Outlook. This is why you need to create an App Password.
In FrameReady, where you enter your email password, enter the App Password instead.
- See: Set up Email Information
Please review these steps to create an App Password specifically for FrameReady.
- Sign in with App Passwords (Google.com)

Tip: If you receive an error while attempting to use an App Password, please check that your antivirus software is not blocking data.

Not Using 2-Step Verification?

If you are not using 2-step verification, then you will be unable to create an App Password to use your Gmail account in FrameReady.