In this Article: Show
Sometimes you need to add Store Credit to a customer's account.
Go to or create the customer's Invoice.
Type in as a line entry, the item giftcard (or
gift card ) and hit Enter.
The Gift Card dialog box appears.
Enter the Gift Card Number or scan it in using a barcode reader.
Enter in the Value of the Gift Card.
Click OK.
The credit record is created in your
Gift Certificates file.
Warning: After creating the item, any and all changes to a Gift Card, e.g. serial number or dollar value, must be made from the Gift Certificate file.
Use the teal X to remove the Gift Card line item from the Invoice; this action also removes the related credit from the Gift Certificates file.
When you view the Credits tab for this customer (in your Contact file), the store credit data appears.
Tip: The quantity for a Gift Card may not exceed one (in the line item Qty field). For additional gift cards, enter a separate line item for each.
See also: How to Redeem a Store Credit