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Gift Certificate / Store Credit

Redeeming a Gift Card

How to Use a Gift Card

When the customer returns with a gift card to make a purchase, the Gift Card is accepted as a method of payment. The record is updated in the Gift Certificate/Card file. You will be alerted if there is not enough funds to cover the entire purchase.

  1.  In the customer's Invoice click the Enter A Payment button.

  2. Select Gift Card from the Tender field.

  3. In the Reference field, scan or type in the Gift Card number.

  4. Click Done.

    FrameReady looks up the value of the card.

  5. If the amount on the Gift Card will not cover the full amount of the purchase, a dialog box appears identifying the amount to be covered as well as the amount remaining to be paid.

    • For example, This Gift Card is only valued at $100. A balance of $52.20 will need to be tendered by some other means.

    • Click OK.

      The screen returns to the Payment dialog box where you can select Done and then enter another payment from the customer to cover the balance.

  6. If the amount on the Gift Card exceeds the full amount of the purchase, a dialog box will appear identifying the new amount remaining on the card.

    • For example, A credit of $47.80 is still available on this card.

    • Click OK.

      The screen returns to the Payment dialog box where you can select one the Done buttons.